At Vatyx we believe in our rugged and reliable products, and we offer a 1-year warranty to back up that belief. If you have any technical questions, please contact our technical support department tat 541-757-6100 or you may send E-mail to techsupport@vatyx.com. Please provide your system serial number and or model number to help us better serve you, our technical support is available Monday through Friday from 7:00 am to 4 pm Pacific Standard Time. If you are experiencing any difficulty with one of our products, or perhaps you would like to upgrade a system purchased from us, please click on our RMA Request form. One of our helpful technical support people will process your request and get you return instructions. And of course our certified staff will perform your repair or upgrade quickly and efficiently.